Partial Fulfillment of Orders in E-Commerce Stores
Advisor's Growth now allows store owners to partially fulfill orders directly through the platform. This feature enables you to mark specific items within an order as partially fulfilled, each with its own unique tracking details. As a result, customers will receive detailed email notifications with tracking information for the items that have been partially fulfilled. This enhancement improves tracking and communication, keeping customers informed about the status and shipment of each item in their order.
Steps to Partially Fulfill an Item in an Order
Access Partial Fulfillment
Go to Payments and select Orders.
Click on View Order Details for the order you wish to partially fulfill.
Select Fulfill Items.
Select Items and Quantities
In the Fulfill Items section, choose the quantity of each item that needs to be fulfilled.
Add Tracking Details
Enter the tracking details, including:
Tracking Number
Shipping Carrier
Tracking URL
Optionally, you can notify customers about their shipment details via email.
Review Fulfillment Details
On the order details page, items that have been partially fulfilled will show their details, including item name, quantity, and tracking information under the Fulfillment section.
Benefits of Partial Fulfillment
Improved Customer Satisfaction: Customers receive their items faster as partial shipments can be dispatched as soon as they are ready, rather than waiting for the entire order to be fulfilled.
Enhanced Tracking and Communication: Customers are kept informed about the status and shipment of each item in their order with detailed email notifications and tracking information.
Flexibility for Store Owners: Store owners can manage inventory more efficiently by fulfilling and shipping available items immediately.
