Managing Bulk WhatsApp Messages
Introduction: The WhatsApp bulk action feature enables you to send messages to multiple contacts simultaneously. This is perfect for promotions, urgent updates, or general broadcasts. Follow this guide to use the feature effectively.
How-to Steps:
1. Accessing the Contacts Tab
Navigate to the Contacts tab on the left side of your screen.
Click on the new Bulk WhatsApp icon.
2. Selecting Contacts
Bulk-select the contacts you want to message by clicking the checkbox next to each contact. Use the “Select All” option to choose all contacts if needed.
3. Using the Bulk WhatsApp Icon
Once contacts are selected, the Bulk WhatsApp icon will become active.
Click on the icon to open a new window where you can choose a pre-approved template.
4. Template Approval by Meta
Choose a template approved by Meta. If you don’t have one, go to Settings, select WhatsApp, and submit a new template for approval.
After approval, use the template to send messages, which allows you to bypass the 24-hour messaging limit.
5. Monitoring Progress
After sending, monitor the progress of your bulk message under the Bulk Actions section or by clicking "Check Progress."
View detailed statistics, including the number of messages sent, errors, skipped contacts, and delivery status.
Benefits
Efficiency: Reach a large number of contacts at once.
Timeliness: Ideal for last-minute promotions or urgent broadcasts.
Compliance: Use pre-approved templates to meet Meta’s policies.
Pro Tips
Template Approval: Submit templates in advance to avoid delays.
Message Limits: Be aware of message limits and tiers; increase your limit by meeting Meta’s messaging criteria.
Spam Filters: Craft your messages thoughtfully to avoid being flagged as spam.
FAQ/Use Cases
Why can’t I send bulk messages? Ensure you have selected contacts and a Meta-approved template. Also, check your message limit.
What should I do if my messages are flagged as spam? Review your message content and contact Meta support for assistance in removing the spam label.
How can I increase my message limit? Send a minimum of 1,000 messages within 30 days and apply for an upgrade through Meta.
By following these steps and tips, you can efficiently manage your WhatsApp bulk messages, ensuring timely and compliant communications.